Bingobonga FAQ — All your questions answered in one place

To register, you'll need your full name, username, email address, mobile number, password, and date of birth. An NID or passport is not required at sign-up, but you'll need to complete KYC verification before your first withdrawal.

Only one account is allowed per mobile number. If multiple accounts are created, all of them will be permanently suspended and any bonuses will be forfeited.

Without email verification, your account will remain restricted — you won't be able to deposit or withdraw. Simply click the verification link sent to your inbox after registration to fully activate your account.

After logging in, you can update your mobile number, email, and password in Account Settings. To change your name or date of birth after KYC verification, please contact support.

On the login page, click "Forgot Password". Enter your registered email address or mobile number. A reset link or OTP will be sent within 2–5 minutes. Set your new password and log back in.

Five consecutive incorrect password attempts will lock your account for 15 minutes, after which it unlocks automatically. For quicker access, log in using a mobile OTP or reach out to support.

After logging in, go to Account Settings → Security → Two-Factor Authentication → Enable. Once you verify your mobile number, you'll receive an OTP every time you log in. This significantly improves your account security.

On a weak network, OTPs may be delayed. Wait 60 seconds, then tap the "Resend" button. Also check your spam folder. If the issue persists, try logging in with your email or contact support.

Change your password immediately and enable 2FA. Go to Account Settings to view active sessions and log out any unrecognized devices. If something still seems wrong, contact support — your account can be temporarily frozen.

bingobonga supports deposits via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile Pay and Nagad are the most popular options, with transactions processed instantly.

The minimum deposit on bingobonga is just ৳100. The maximum deposit per transaction via mobile banking is ৳50,000. For full limit details, Payment Page View.

Withdrawals to Mobile Pay and Nagad are typically processed within 15 minutes to 1 hour. Bank transfers take 1–3 business days. KYC verification is mandatory for your first withdrawal.

Your balance is usually updated within 5–10 minutes. If it takes longer, collect your payment reference number and send it to support. Also try refreshing the page — sometimes a cached browser view can make it appear delayed.

KYC (Know Your Customer) verification protects your funds by preventing fraud and money laundering. Go to Account Settings and upload a photo of your NID or passport. Verification is typically completed within 24 hours.

bingobonga offers a welcome bonus to new members on their first deposit. Once you complete registration and make your first deposit, the bonus is added to your account automatically. Bonus amounts and terms are subject to change.

The wagering requirement is the number of times you must bet your bonus winnings before you can make a withdrawal. For example, a 10x wagering requirement on a ৳100 bonus means you need to place ৳1,000 in bets. Learn more Terms & Conditions on this page.

Yes, active players receive a Daily Bonus simply by logging in each day. The bonus amount depends on your account level and gaming activity. Visit the Promotions section in your dashboard for full details.

Yes, through the bingobonga referral program, you earn a bonus whenever a friend registers and makes a deposit using your referral link. You can find your referral link in the account dashboard.

bingobonga's Live Casino features Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, and many more popular games — all played live with real dealers. Find out more Games page।

You can bet on cricket, football, tennis, badminton, basketball, and more top sporting events worldwide. All major tournaments are covered, including IPL, the World Cup, and the Premier League. Odds update in real time during live betting.

If you get disconnected, the game automatically pauses. When you reconnect, you can pick up right where you left off. Any bets already placed in live betting are saved in the system.

bingobonga's jackpot pool grows with every bet placed, as a portion of each wager is added to it. Any player can win the jackpot at any time. To learn more, Jackpot page View.

Download page Download the APK file directly from our site. On your Android device, allow installation from "Unknown Sources" and proceed with the install. iOS users, App page follow the instructions there.

On Android, go to Settings → Security and enable "Install from unknown sources". Make sure you have enough storage space. Delete the old APK, download a fresh one, and try again. If the issue persists, send a screenshot to support.

After logging in, go to Settings → Security → Biometric Login and turn it on. This works if fingerprint or Face ID is already set up on your device. You'll be able to log in without a password from your next session.

When an update is available, you'll get a notification when you open the app. Alternatively, Download page Download the latest version from our site and install it over your existing app. There's no need to uninstall the old version first.

Yes, bingobonga supports responsible gaming. You can self-exclude for a set period (1 day to 6 months) from your Account Settings. For more details, Responsible Gaming page View.

In Account Settings, you can set daily, weekly, and monthly deposit and betting limits to help keep your gaming habits in check.

bingobonga operates under an international gaming license. We are committed to providing gaming services in a safe and transparent environment. To learn more, About Us View page.

Get instant help via 24/7 live chat, or reach us by email at support@bingobonga.click. Emails are typically answered within 24 hours.

To permanently close your account, send an email to support. Make sure to withdraw any remaining balance before submitting your request. Closed accounts cannot be reopened.

bingobonga keeps all your personal information protected with SSL encryption. Your data is never shared with third parties. For more details, visit our Privacy Policy Read more.